Policies of Eden House Retreat & Mountain Spa
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to two children under 12 years stay free of charge when using existing beds.
All children under 2 years are charged AUD 15 per night for children's cots/cribs.
All children under 12 years are charged AUD 30 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Eftpos. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that there is a 3.5% charge when you pay with American Express and Diners Club credit cards.
Please note that there is a 1% charge when you pay with Visa and Mastercard credit cards.
Please note The Dining Room is available for corporate functions and weddings. For more information, please contact the property using the contact details found on the booking confirmation.
Please note that the reception is open every day, however opening times may vary. For after hours check-in keys will be left at the designated Reception collection point.