Policies of Apart Hotel Tronador
Check-in14:00 - 23:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
There is no capacity for cots in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, Discover, UnionPay credit card. The Bed and Breakfast reserves the right to pre-authorise credit cards prior to arrival.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Apart Hotel Tronador in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the check-in and key-collection take place at: Tronador 1211, 5550000 Puerto Varas. There is no reception available at this property. To receive the keys, guests must coordinate with Bernardita Bascuñán by mail or telephone before arriving. LOCAL TAX LAW. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19% To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.