Policies of Onyx Heaven House
Check-in15:00 - 00:00 hours
Check-out11:00 - 12:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to three children under 16 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All children under 16 years stay free of charge for extra beds.
All further older children or adults stay free of charge for extra beds.
The maximum number of extra beds in a room is 4.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Contact the host if you have any questions.
For the month of January and February, if you book three nights, you will get four additional nights free. If you book two nights, you will get 2 additional nights for free. This is 57% off. Please let me know if you have any questions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Onyx Heaven House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.