Please let Luxe on Kensington know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. If you expect to arrive outside reception opening hours, please inform Luxe on Kensington in advance, using the contact details found on the booking confirmation. Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card, and a 4% charge when you pay with an American Express credit card. Please note that all inclusive packages include a bottle of sparkling wine, a box of chocolates and a head, neck and shoulder massage per person. The package also includes late or early check-in/out. Please inform the property in advance of your arrival time, using the contact details found on the booking confirmation. Please provide your mobile phone number and email address during booking. Please note that this property is strictly non-smoking. If evidence of smoking is found in the rooms, an additional cleaning fee may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation. Quiet hours are between 9 pm and 7 am.Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Este alojamiento está situado en una zona residencial, por lo que se pide a los clientes no hacer demasiado ruido.