Guests are kindly requested to enter the number and ages of children in the Special Requests box upon booking. Please note that all apartments are accessible by stairs only. Loft Jacques-Cartier uses a key box system with passcode. Please contact the property in advance for the address of your apartment, as well as the code. Please note that guests must use a credit card that has a PIN. The property's system will not approve credit cards with signatures only. Guests arriving outside reception opening hours (16:00 to 20:00 ) are kindly requested to inform the hotel in advance. Contact details can be found on your booking confirmation. In case of arrival outside of the normal check-in times, additional charges may apply. Please note that someone will meet the guest on location. After booking you will receive a confirmation email as well as the terms and conditions of the LoftJC to read and accept.Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.