# House Rules Welcome! We want you to have a wonderful stay. Please help us keep the house in great condition for all guests by following these simple rules. ## General & Damage * Only registered guests are allowed on the property unless agreed in advance. * Please treat the house, furniture, and equipment with care. Report any damage or maintenance issues as soon as possible. * Guests are responsible for any damage caused during their stay. ## Cleanliness * The accommodation should be left in a reasonably clean condition. * Please wash used dishes or place them neatly before departure. * Dispose of rubbish in the bins provided. * Excessive dirt, garbage, stains, or an unusually dirty property requiring deep cleaning may result in an **additional cleaning fee**. ## Linen & Towels * Please use towels only for personal hygiene. * Do not use bath towels for cleaning, removing makeup, or at the beach. * Damaged or permanently stained towels or linens may be charged. ## Toilet & Plumbing * **Do not flush toilet paper, wet wipes, sanitary products, tissues, diapers, or any other items down the toilet.** * Only human waste may be flushed. * Any plumbing blockage or septic damage caused by improper use will be charged to the guest. ## Electricity & Air Conditioning * Please switch off air conditioning, lights, and electrical appliances whenever you leave the house. * Keep doors and windows closed while the air conditioning is running. ## Water * Koh Phangan occasionally experiences water shortages. Please use water responsibly. * Lost or broken keys or lock replacement may be charged. ## ## Housekeeping * Complimentary housekeeping is provided on weekly basis * Additional cleaning, linen changes, or towel changes are available upon request for an additional fee. ## Charges By making a reservation, guests agree that additional charges may apply for: * Damage to the property or its contents. * Missing items. * Violation of house rules. * Excessive cleaning required after check-out. * Plumbing repairs resulting from improper use of the toilet. * Any costs incurred due to negligent or intentional misuse of the property. Thank you for respecting our home and helping us keep it enjoyable for everyone.En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Es necesario realizar el pago antes de la llegada a través de transferencia bancaria. El alojamiento se pondrá en contacto contigo después de reservar para darte las instrucciones. Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales. Gestionado por un particular