- In-person check-in from 5:00 PM to 9:00 PM - A link will be sent to the hotel registration process, which is required by law. All guests must complete their ID or passport details. Supplements: - Late check-in: Arrivals after 9:00 PM will incur a €30 supplement, regardless of whether they arrive in person or independently. - Early check-in: Arrivals before 5:00 PM will incur a €20 supplement (subject to availability and upon request). - Late check-out: Departures after 11:00 AM will incur a €20 supplement (subject to availability and upon request). **In-person check-in: Staff will wait up to 30 minutes; after that, additional charges will apply if further assistance is required. Lockers: - Available for early arrival or personal storage. A discount voucher is available after booking. Responsibility for Belongings: - Guests are responsible for their personal belongings. Next Stop Bilbao is not responsible for any losses. Lost keys: - A €100 charge for each lost set of keys. Check-out time: - Late arrivals without prior notice carry a €50 surcharge per hour, charged through the booking platform. No smoking: - Smoking is prohibited in the apartment. A €100 penalty will apply for non-compliance. IMPORTANT: Follow the instructions and videos to avoid problems when accessing the property. Note: We are not responsible if access is impaired due to failure to follow the steps indicated in the listing.En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.