-Security deposit: As part of the reservation, an online pre-authorization is required to cover possible damages. The amount is not charged or blocked. We never ask for bank details over the phone. -Check-in: From 16:00h -Check-out: Until 11:00h -Late departures without notice may generate an additional cost. -Online check-in required: By law we must register all guests. You will receive a secure link prior to arrival. -Without full registration, access to the accommodation is not permitted. Tourist apartment: We do not offer hotel services. Additional cleaning or extra services available upon request. -Pets: On request. Up to 20kg. Supplement between 8€ and 20€/night. -Failure to inform about the pet or leaving it alone implies penalty. -Rules: No parties, loud music and disturbing other guests. Resting hours: 21:00h - 10:00h No smoking in the apartment. Do not leave clothes hanging on the balconies (historical center regulations). Do not leave garbage or dirty kitchenware when leaving. Safety and sustainability: Close the front door tightly. Turn off air/ac/heating when leaving. Common areas with security cameras. Tap water is potable. -Unauthorized guests: Unauthorized guests are not permitted. Violating this rule may lead to sanctions or expulsion. 📩 If you have any questions, we are available to help you, thank you for your cooperation! The guest authorizes the property owner or authorized staff to access the accommodation whenever necessary to carry out essential maintenance or repairs. Whenever possible, the guest will be notified in advance. Cribs have to be requested at least 24 hours before arrival.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.