Prepayment is required for guest reservations. The property will contact the guests after booking on instructions about payment. Guests must make the payment within the instructed date or guest reservations may be cancelled. Please note that check-in is at Stay Sakura Guest Service Center (8-4 Higashikujo Kitakarasumacho, Minami Ward, Kyoto City)Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person per night is not included in the price and needs to be paid at the property. This property will not accommodate hen, stag or similar parties.