Please note rooms are equipped with central heating. This heating system is controlled by the property and distributes heat evenly throughout. All Chilean citizens, resident foreigners and foreigners must pay an additional fee (IVA) of 19%. Rates and additional fees must be paid in local currency. This additional fee (IVA) is not included in the hotel rates. 1- Guests must present a valid identification document and tourist card in the case of foreigners at check-in. 2-The first night must be guaranteed by bank transfer or by credit card through a pre-authorization (momentary retention that is canceled at check-in. The charge becomes effective in case of no-show or late cancellation). The accommodation will contact you after booking to give you instructions.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.