1) Automatic arrival: Arrival at the flat is automatic and there will be no staff to greet you in person. 2) Arrival instructions: It is essential to follow the arrival instructions provided to gain access to the accommodation. 3) Time assistance: In case of problems upon arrival, we will be available to assist you until 24:00 hours. After that time, you will be able to access the flat by following the instructions provided, but there will be no further assistance from us. 4) All guests must complete their online registration prior to arrival, in accordance with local regulations as set out in Royal Decree 933/2021 of 26 October. Once the booking is confirmed, a link will be sent to proceed with the registration. During the verification process, guests must fill in all the requested information and upload a photo of themselves for online validation. This step is necessary to verify the identity of each guest. Arrival instructions will not be sent until all guests have successfully completed the check-in process.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.