Latitude Apartments

Greetings, Prior to finalizing your reservations, please read our community policies below to ensure a pleasant stay. Your completed booking is confirmation that you agree to follow these rules: Guest Expectations Our guests on average have just 10 days of paid vacation per year, and we’re ecstatic you chose to spend that precious time with us! Before you embark on a much-deserved vacation, we wanted to highlight a few things that are expected of guests and what you can expect from Latitude Apartments. What can you expect from us? No running out to the store late at night--this is fully equipped property that anticipates your needs. If we’re missing something essential, we have an onsite Market accessible from 8AM-9PM. We’re a genuine, responsive, no-nonsense team that understands and genuinely cares about our guests. We are physically on site from 8AM-6PM Monday through Saturday and have 24/7 Customer Phone Support for any late-night issues. We maintain all our appliances regularly, but we still can’t predict when a microwave is going to stop working suddenly— just give us a call and we’ll be there as soon as we can. Although we do not have a concierge department, you are always welcome to ask us for suggestions! What is expected of you? Respect the neighborhood. Our property is located in a residential area, and our neighbors are likely not on vacation. We ask that the noise be kept to a minimum whether indoors or at the outside public areas of the property. Quiet hours are strictly enforced from 9PM - 9AM and we ask that you thoroughly read the “Noise” section located on the next page for further clarification. Treat the home as if it were your own--leave it in good condition. We understand that accidents happen and do not bill for minor damages, but we ask that you tell us so we can replace items in time for the next guest. Check-in/out at the agreed times. We operate a business on a tight schedule, and a new guest just like yourself is often arriving the same day you depart. Pool and lawn maintenance are also on a set schedule and are needed to keep the property in great condition. These services cannot be rescheduled. We do not entertain combative guests who attempt to take advantage of us or disrespect service industry employees. If you have a tendency to ask for discounts at hotels or restaurants, this may not be the property for you. Check-in/out Check-in is anytime between 3PM – 9PM. Check-out is any time before 11AM. Please be advised that if you do not check out by 11:00 AM on your scheduled departure date, you will be charged a $500 fee. Guests who do not abide by the Check-in or Check-out times or delay our housekeeping staff are liable for any associated costs. Please note that these times are strictly enforced and that arriving before 3PM or departing after 11AM without prior written approval is against our policies. Booking Restrictions The Guest booking the reservation and occupying a unit must be 21 years of age or older and be present throughout the duration of the reservation. Smoking This is a 100% non-smoking property. Smoking is not permitted in the unit, including on balconies and in common areas. Guests are subject to a $1,500 fine plus the cost to clean, deodorize, and repair damages if there is any evidence of smoking inside the unit or on the balcony. Illegal Drugs/Substances/Items No Property guest or patron shall purchase, use, ingest, possess, sell or otherwise distribute illegal drugs, Tobacco or other substances, or attempt to do any of the same. No Property guest or patron shall ask any Property staff for illegal drugs or other substances while on Property premises, or in the immediate vicinity thereof. If any of the actions above prove true, the relevant Property guest or patron will be removed from the Property. No guest or patron shall purchase, sell, use or possess any object which is dangerous, illegal or offensive while on Property premises or in the immediate vicinity thereof, including, but not limited to, firearms and weapons. If any such objects are found, the item will be confiscated, the relevant Property guest or patron will be removed from the Property and, depending on the circumstances, we may have to call the police or relevant authorities. Firearms Firearms are NOT allowed under any circumstances. Legal actions will be pursued. Noise You are advised to keep in mind that this property is located in a quiet, private neighborhood. Please respect our neighbors. Anyone found to be violating noise ordinances will be subject to an initial $1,000 fine and a possible eviction in egregious circumstances. Guests will not be given any refund for issues related to noise ordinance violations. Possible violations include, but are not limited to, using unauthorized amplification devices, a general lack of decorum, screaming and yelling, excessive vehicular noise, and over occupying the rental property with unauthorized guests. Non-recording noise-detecting technology may be used inside the property to monitor excessive noise levels. Noise levels must be kept strictly under 50 dBA at all times. Guests must be mindful of their noise levels at all times, Quiet hours are strictly enforced from 9PM-9AM. In the event that noise complaints are issued, the property will be subject to inspection upon notice to the guest, which includes knocking on the door before entry. The guest understands that this may occur anytime during the guest’s stay if there is noise or reasonable suspicion of a party or any other violation of the house rules, neighborhood rules, or city ordinance. Decorations/Candles/Fire No signage of any kind shall be hung in any are of the Property by any guests or patrons, including, but not limited to: (i) public areas, including the front entrance, front desk, club houses, and restroom areas, (ii) exterior corridors, including guest room doors, (iii) parking lots, including guest room parking, property parking and car windows and (iv) public space walls or ceilings. No lit candles, firecrackers, or anything needing fire. Additional Guest Charge Our accommodations are designed to offer a delightful experience for every guest. Each lodging type comes with a standard occupancy, ensuring optimal comfort and service. To maintain our high standards for toiletries, laundry, and other essential services, additional guest fees applies. This thoughtful approach guarantees that every guest, regardless of group size, receives the attention and amenities they deserve. It not only covers the increased wear and tear, potential incidental damage, but also ensures meticulous cleaning, making the pricing fair and tailored to the unique needs of each stay. We believe in providing an exceptional experience for every guest, and this additional guest fee helps us achieve just that. Latitude Apartments do not come with sofa sleepers, therefore the maximum amount of overnight guests is capped at 2 people for a One (1) bedroom unit and 4 people for a two (2) bedroom unit. Unauthorized Guests Any guest that is not on the reservation, whether overnight or temporary visitors, are strictly prohibited and are considered an Unauthorized Guest. No guests other than those on the reservation are allowed on the property, including in the unit and common areas. Having Unauthorized Guests is a breach of the contract, even if the total number of guests is below the maximum occupancy. All guests are the sole responsibility of the renter. Events, parties, and gatherings of any kind are strictly prohibited and will result in a $1,000 fine and immediate eviction without refund. Pet Policy Pets are always welcomed by guests unless stated otherwise on the listing. Up to two pets are allowed in each guest room per stay. To ensure that rooms stay fresh and clean, we will ask for a $75.00 non-refundable cleaning fee for the first pet and an additional $50 for the second pet. Please contact us if you have any questions about our Property Pet Policy. Press/Social Media/Filming Unless otherwise agreed to in writing between the Property Manager and a guest, the Property operates a strict no press policy both on and off the Property premises. Property guests will be held accountable if they or their guests disclose or identify any other guests who are in the Property without their permission, whether in any press or any social media platforms and on personal blogs. No filming on Property without prior permission from management. Production fees may apply to guests. You must obtain a Film Permit from Office of Film Jefferson to film movies, videos, or B-roll on the property. Damages Guests are responsible for covering the cost to replace lost fobs, or parking passes. Guests take full responsibility for damage, injury, or loss that occurs on the premises and its’ facilities. Guests must report any property damage to customer service. Unreported damages will be deducted from the security deposit. A/V Latitude Apartments uses video surveillance in public areas and the exterior entrances and exits. Surveillance is recorded but not monitored. Parking All vehicles must be reserved with a $35.00 fee per vehicle per stay. No Busses or vehicles taller than Feet are allowed in parking lot. Property Accepted Forms of Payment For reservations directly paid to Latitude Apartments, the name on the credit card must be the name of the primary guest on the reservation, and that guest must physically check in the unit, we will not release unit number or provide access to secondary occupant on reservations. If any costs or damages, including but not limited to: extra cleaning fees, unauthorized pets, fines, or fees, are discovered during or within a reasonable amount of time after your stay, your credit card on file will be charged for said amounts. *Chime, Cash App, or any pre-paid debit cards are not accepted Pool Our Pool is on a saltwater system and cleaned regularly. However, we sometimes experience strong, tropical winds that can cause debris from trees and other vegetation to fall into the pool. Please do not tamper with the pool equipment, as this can severely damage the pool system; any damages will be charged directly to the guest. Binding Agreement Booking a reservation constitutes an agreement to comply with the House Rules. Guests who violate these rules are liable for any associated damages, fees, costs, or expenses. Upon any infraction of rules, Latitude Apartments may, at its sole option, terminate all agreements with you, including termination of occupancy immediately. In this event, you will forfeit all monies, including security deposits. Lost and Found Please note that all shipping is at the traveler’s expense. There is a minimum $25 shipping cost. We are not liable for any lost items. Our team will do our best to locate your lost items after check-out. We do not allow any mail deliveries or packages during your stay. Host Cancellation If the unit which is the subject of this agreement becomes unavailable for any reason, a suitable unit shall be found, or all monies returned in full to the guest, with no further liability opposed upon Management or the property owner. Latitude Apartments will not be in breach of the terms of this agreement if the cancellation is beyond reasonable control including but not limited to a change in ownership of the property, damage or malfunction of equipment, disturbances on nearby properties, construction in or adjacent to the property, labor disputes, governmental regulations or controls, fire or other casualties, holdover tenants from a previous rental, inability to obtain materials or services, technical failure or difficulties, problems or interruptions with the internet, computer viruses, acts of god, insurrections, terrorism, or any other cause. Property Unavailable Disclosure If, after this reservation is completed, and correspondence or discussions with the guest disclose a change in circumstances involving the reservation of this property, Latitude Apartments has the right to refuse a reservation to the guest if the reservation is not conducive to the welfare of the property. Such circumstances include but are not limited to an event or party planned during the guest’s occupancy of the property, violations of the occupancy limits, rules regarding pets, age limitations or the purpose of the rental. This is not intended to be an all-inclusive list of circumstances which may cause a cancellation of the reservation. ALL GUESTS hereby acknowledge and agree to follow all house rules, neighborhood rules, and city laws and ordinances.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. Managed by a private host