Please note that there is an 3% charge when you pay with a credit card. All requests for arrival after 19:00 are subject to confirmation by the property. Otherwise, a surcharge of NZD $25 will apply for arrivals after check-in hours. For your information, we provide a heater, e-blanket, and extra blanket at all our accommodations. However, Lake Tekapo is surrounded by Alpine mountains which will be extremely cold depending on the weather. We suggest you bring more layers when you are planning to visit Tekapo from April to October. Kindly noted that we are not able to cancel the booking due to natural disasters or road closures.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties.