Guests must check-in by 18:00. You may have your reservation cancelled if you try and check-in at a later time. Guests who book Japanese-Style rooms will not be able to choose which type of view is offered from the room. Please inform the guests' gender in advance as different toiletries are provided. Please note that guests are required to book dinner included plans in order to have dinner on site. Please also note that there is a limited number of places around the property where you can eat out. Guests arriving by car during the winter are urged to use snow tires or snow chains. Meal is prepared for the exact number of guests booked.Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.