Important Information: -Unfortunately the apartment does not have a hot water system, but we assure you that the water in Cartagena is a very warm temperature thanks to the tropical climate throughout the year. -The apartment is for exclusive use for families. Parties and/or bachelor parties are not allowed. -Visitors who are not previously registered are not allowed to enter. -It is not allowed to exceed the capacity of 4 people (including children and babies). - The building's pool is open from Tuesday to Sunday from 9am to 6pm, on Mondays it will always be under maintenance except on holidays, when it is a holiday it will be closed on Tuesday. -Entry times to the apartment are at 4:00 PM and departure times before 11:00 AM. (The schedule will only be flexible depending on the availability and agenda of the apartment, which can be consulted on the day of arrival or departure).This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.