The accommodation does not have hot water. Please note that you must pay 50% of the reservation before your arrival. The hotel will contact you. To enter the building, all visitors must present valid identification. Foreigners must present their passport, Colombian citizens must present their citizenship card, and foreigners residing in Colombia must present their residence card. Entry will not be permitted without this document.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian.