Smoking is strictly prohibited inside the apartment, in guest rooms, and in all indoor areas of the accommodation. Smoking is permitted only on the outdoor terrace, which is the designated smoking area. Failure to comply with this policy may be reported to Booking.com and may result in claims for cleaning, disinfection, ozone treatment, and/or any repairs deemed necessary due to smoke contamination or damage caused by the guest. In order to guarantee accommodation availability and ensure proper preparation for our guests' arrival, Ferro Hostel will request an advance payment as a booking guarantee. This procedure allows us to confirm occupancy, coordinate cleaning and preparation tasks in a timely manner, and ensure that the accommodation is in optimal condition for check-in. Instructions for making the advance payment will be sent to the guest once the reservation is made. Its purpose is to provide greater security, organization, and a better experience for both the guest and the property. Advance confirmation of the reservation allows our guests to have peace of mind that their accommodation will be properly prepared, available, and ready for their arrival.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Managed by a private host