Shuttle service (surcharge) from/to Matsuyama Airport, JR Matsuyama Station, Dogo Onsen Train Station, Matsuyama Sightseeing Port and Matsuyama Castle is available if requested at least 3 days prior to the check-in date. Pick-up/drop-off location details: - Matsuyama Airport: at the arrival gate in front of the stained-glass doors - JR Matsuyama Station: near the ticket wickets - Dogo Onsen Train Station: near the taxi stop - Matsuyama Sightseeing Port: In front of the police box - Matsuyama Castle: at the ropeway terminal Please contact the property directly if you wish to use this service. Guests who want to additionally include meals to their plan must inform the property at least 3 days before the day of arrival. Vegetarian meals can be also prepared if requested at least 3 days in advance.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. This property will not accommodate hen, stag or similar parties. Swimming pool is closed from Tue 9 Sept 2025 until Tue 30 Jun 2026