Check-in is from 3:00 PM to 7:00 PM, assisted by our host. Let us know when you arrive and wait for the host, who coordinates building access and elevator cards. After 7:00 PM, check in at the hotel reception; Costa Rica Personal Travel Host charges a USD 75 late check-in fee. After check-in, use the condo door code provided for your stay. Checkout is at 11:00 AM. Leave all keys and access cards inside the apartment; our team will collect and return them. Send the guest list before arrival. At check-in, present original identification documents and sign the required registration form. We do not request photographs of identification documents in advance. Smoking and vaping are prohibited throughout the property, including apartments and balconies. Leave the complex to smoke. Quiet hours are 10:00 PM to 7:00 AM. No parties or events. Pool hours are 8:00 AM to 10:00 PM. Follow the condominium's other posted pool rules. Only registered guests with authorized access may use the pool and resort amenities. Private nighttime visitors are allowed only from 10:00 PM to 5:00 AM, subject to the unit's authorized capacity. Security must register and identify each visitor. Each visitor pays USD 50 per day directly at reception, receives no wristband and may not use the pool or amenities. Visitors must leave by 5:00 AM. This does not increase the unit's overnight guest capacity.This property will not accommodate hen, stag or similar parties.