Guests under the age of 25 can only check in with a parent or official guardian who is also staying in the unit. Please note if the reservation is canceled, the total amount plus all fees (including the service charge and taxes) are non-refundable. Beach access at the Valley Isle resort is closed During the winter months, depending on the weather and high tides, guests may notice less beach. Due to an unsafe sea wall condition there is no beach access on the property and the property strongly recommends guests use an alternative beach access within walking distance. Landscape improvement project is currently taking place at shoreline/lawn area. The pool cabana is closed for safety reasons.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.