You must inform the property in advance what time you plan to check in. Guests arriving after 21:00 must inform the property in advance. Contact details can be found on the booking confirmation. Please note that child rates are applicable to children 11 years and younger. Please contact the property for more details. Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability. For guests booking a dinner inclusive rate, dinner is provided at a sister property, located just a 3-minute walk. Shuttle service can be arranged upon request.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person per night is not included in the price and needs to be paid at the property. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.