All guests are required to present a valid photo ID or passport upon check-in. Guests may also be required to present a valid credit card upon arrival. Egyptian and Arab couples are required to provide a valid marriage certificate or proof of marriage upon check-in, in accordance with local regulations. The property reserves the right to request proof of marriage when necessary. Housekeeping service is complimentary once every 3 days during your stay. Additional housekeeping services can be arranged upon request and may incur additional charges. Pets are not permitted on the property. Visitors are only allowed with prior approval from the property management. All special requests are subject to availability and may incur additional charges. This property does not accommodate bachelor, bachelorette, or similar parties. For your safety and security, please keep your valuables secure at all times. The property management cannot be held responsible for any lost, stolen, or unattended items. Wi-Fi access details will be provided upon check-in. Guests are welcome to use the shared swimming pool within the community. Please follow all pool safety regulations and ensure children are supervised at all times. The apartment overlooks a beautiful lagoon. Access to and use of the lagoon area is entirely at the guest's own risk and responsibility. The property management accepts no liability for any accidents, injuries, or incidents resulting from entering or swimming in the lagoon. Please help us maintain the apartment in excellent condition and promptly report any maintenance issues during your stay. Should you require any assistance before or during your stay, our team will be pleased to assist you. We wish you a pleasant stay in Tawila, El Gouna.This property will not accommodate hen, stag or similar parties.