Villas del Refugio

Please note the following: Communication only by App (booking messages) Send mandatory information 1 day before check-in, reservation made on the same day will have 30 minutes, once the reservation is confirmed. The mandatory information requested by booking messages. Send a request about the check-in time 1 day before, reservation made on the same day has 30 minutes once the reservation is confirmed You need to send a request 4 hours in advance. The check-in time will be the one shown as "ACCEPTED" and will be the first request received. After the requested check-in date and/or time, you will not be able to enter. All check-ins will always be on time (there is no tolerance). Only the reservation holder must check in and must be a guest. The reservation holder and/or guest names cannot be changed. Failure to comply with the requests in the previous lines will prevent entry to the property. The cost per washing machine is $5000 one-time payment. upon request. Guest not shown in the reservation, must pay $500 per person for each day. Lose key/Tag, must pay $1500 for lock replacement. Leave the kitchen clean and wash dishes, avoid cleaning costs. Any damage to the property or furniture will be charged. Smoking is prohibited inside the property, if you smoke, do it outside and clean the area. Take the trash to the container for hygiene. If you bring a pet, you must wash and pick up waste including hair. If the guest is 15 minutes late after checkout, 3 extra days will be charged. Any non-compliance will have an additional cost for deep cleaning. Unforeseen events in services such as electricity, water, internet, pool or other services are beyond our control. We will not make compensation for such unforeseen events 06/AUG/2024.This property will not accommodate hen, stag or similar parties.