・Check-in is strictly between 16:00 and 20:00. ・If you arrive after 20:00 without advance notice, you will not be able to check in and will be considered as a No-Show.In this case, you will still be charged 100% of the cancellation fee.Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. ・The property building is a traditional wooden house.Guests may hear some noise leaking through the walls due to the nature of the house's structure and materials. ・Guests may be allocated the same room type in the annex building in case the main building rooms are fully occupied. ・Kimono and tea ceremony experiences can be requested at an additional charge.An accommodation tax per person per night is not included in the price and needs to be paid at the property. This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.