In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking. Please inform the property in advance if guests are travelling with children under 4 years of age. Please note extra charges will apply based on the children policy. Please note partial operation was scheduled to resume from December 25, 2025, as a result of careful preparations Scheduled reopening: Main Building, Aiko Public baths Dining halls *Bettei (Kankanan and Munian will open from April 1, 2026) (Saunas, private baths, etc. are currently undecided.) Free shuttle service will not be available for a while after the business resume. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person per night is not included in the price and needs to be paid at the property. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Sauna is closed from 2029-12-31 until 2026-03-14