Situated in Hakone in the Kanagawa region, with Hakone Lalique Museum and Hakone Botanical Garden of Wetlands nearby, Hakone Hisui features accommodation with free private parking, as well as access to a sauna. Among the facilities of this property are a restaurant, a 24-hour front desk and a lift, along with free WiFi throughout the property. The ryokan has a hot spring bath and full-day security. The ryokan will provide guests with air-conditioned units offering a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a bidet. At the ryokan, each unit is fitted with bed linen and towels. Guests at the ryokan can enjoy an à la carte breakfast. There is a coffee shop and lounge. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Guests can relax in the garden at the property. Hakone-Yumoto Station is 13 km from Hakone Hisui, while Fuji-Q Highland is 43 km from the property.