Flower residence does not have a reception, on the day of arrival we send a message to Booking.com with instructions for self check-in. Please provide current guest details. Please do not share the sent entrance code with third parties, the facility is not responsible for any losses related to making the entrance code available to third parties. Due to the change in tax regulations, the tax number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation. Invoice details must be provided on the day of booking, in a message to the property. Failure to provide this information will prevent the invoice from being issued On the day of arrival before 3:00 p.m., we will send you the codes for entry - please read the entire message and follow the instructions one by one. The codes contain special characters - please do not skip them. The day lasts from 3:00 p.m. to 11:00 a.m. - extension of the day is additionally payable, after agreeing on availability with the service. Please provide an approximate time of arrival and departure - this will make it easier to organize the service work. Cleaning and changing bed linen and towels during your stay are additionally payable. The heating works in the winter. The air conditioning works in the summer. It is possible to change the booking date after agreeing with the service - the cost of the change is PLN 100 Our apartments are self-service. We do not have 24-hour service.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box. When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.