Self check-in from 5:00 pm to 9:00 pm; in-person check-in may be available upon request and subject to availability. A link will be sent for the mandatory hotel registration required by law. Supplements: Late arrival: arrivals after 9:00 pm are subject to a supplement of €30 + VAT (€36.30), regardless of whether the check-in is in person or self check-in. Early check-in: arrivals before 5:00 pm are subject to a supplement of €20 + VAT (€24.20), subject to availability and prior request. Late check-out: departures after 11:00 am are subject to a supplement of €20 + VAT (€24.20), subject to availability and prior request. Responsibility for belongings: Guests are responsible for their personal belongings. Next Stop Bilbao is not responsible for any loss. Loss of keys: A charge of €100 applies for each set of keys lost. Check-out time: Delays without prior notice will incur a supplement of €50 per hour. No smoking: Smoking is not allowed in the apartment. A penalty of €100 applies in case of non-compliance.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.