If cancelled before 1 day prior to arrival, the property will refund the deposit minus a cancellation fee. Full pre-payment is required at time of reservation. We will charge your card immediately upon receiving your reservation. If your credit card is declined, your reservation is not guaranteed by the hotel until you provide a new valid credit card. No exceptions. Changes to the reservation are also not permitted in addition to it being non-refundable. If checking in later than 21:00, please call the hotel before arrival. A deposit fee will be required at check in. Guests must present the same credit card that was used to make the reservation at the time of check in. Group Bookings not allowed which includes more than 2 separate bookings by same guest or more than 3 rooms booked on single reservation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.