Policies of OVERLOOK Lodge by CERVO Zermatt
Check-in16:00 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 9 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro, EC-Card. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform OVERLOOK Lodge by CERVO Zermatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the main property CERVO Mountain Boutique Resort is closed from 22 April 2018 to 28 June 2018. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.