Policies of Chez Cliché Serviced Apartments - Sterngasse
Check-in15:00 - 22:00 hours
Check-out06:00 - 12:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years are charged EUR 15 per night for children's cots/cribs.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
GroupsNo special conditions apply for groups.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, Discover, 0, EC-Card, 0. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the property has no reception, but the staff is reachable 24 hours by telephone.
Early check-in, check-in after 22:00 and late check-out are possible upon request and against a surcharge of EUR 20 per hour.
A security deposit of the first night of the reservation is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Please note that it is not allowed to smoke in the apartment. A fine of EUR 200 may be charged in case of non-compliance. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Chez Cliché Serviced Apartments - Sterngasse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.