Policies of CGH Résidences & Spas Le Lodge des Neiges
Check-in17:00 - 20:00 hours
Check-out08:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
4 children under 18 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 6.
There is no capacity for cots in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Sauna is closed from Tue 26 Jan 2021 until Tue 01 Jun 2021 Fitness centre is closed from Tue 26 Jan 2021 until Tue 01 Jun 2021 Spa/wellness centre is closed from Tue 26 Jan 2021 until Tue 01 Jun 2021 Hot tub/jacuzzi is closed from Tue 26 Jan 2021 until Tue 01 Jun 2021 Piscine #1 is closed from Tue 26 Jan 2021 until Tue 01 Jun 2021 A damage deposit of EUR 400 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. If you plan on arriving after 19:00 please inform the property in advance. You can contact the property directly with the contact details provided in your confirmation. Please note that only 1 pet is allowed per accommodation at an extra EUR 65 per stay. The vaccination book must be presented and up-to-date. The credit card used for the booking must be presented upon arrival. Beds are made upon arrival except for the sofa bed. Please note that guests must clean the kitchen and wash the dishes before departure, or pay an extra charge.