Policies of Den House
Check-in15:00 - 18:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren of any age are allowed.
No cots are available.
No extra beds are available. Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
- Please note that at least 1 adult of at least 20 years of age or above must stay at the property (children only is not permitted). The property can house up to 5 guests. - Please inform the property of the number of male guests, female guests and the number of children that will be staying in advance. - Please contact the property once you reserve your flight or ferry ticket to the island. As island access is restricted, it is strongly advised that guests organize their transportation in advance. - Check-in is processed at Mashio Hotel & Resort. Guests will have to make way there first. - Guests will have to submit ID and other documents in order to check-in. Please contact the property for more details. - Pick-up service to the airport, ferry terminal and Motomachi areas are provided at an extra cost after 15:00. Guests must call the property at least a day in advance to make use of the service. - Reservation may be cancelled in case of a typhoon, or if access to the island is restricted due to bad weather conditions. Cancellation charges will not apply. However, cancellation fees will be charged accordingly in other circumstances, for example if guests are personally concerned of the weather (while transport facilities are still active). - In case evacuation orders are made due to the eminence of a typhoon, guests will be asked to evacuate the property with the property manager. Managed by a private host
License number: 26島保大き第24号, 26島保大き第24号