Policies of KVM - Highclere House
Check-in16:00 - 20:00 hours
Check-out09:00 - 12:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro, Solo, 0. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A security deposit of GBP 300 is required prior to arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Please confirm your time of arrival at least 2 days before check in. If you are delayed for more than 30 minutes after agreeing to a specific time for the meet and greet, a GBP 20 charge will be added for every 30 minutes. For example, 1 hour delay will be GBP 40. Please note, in some cases the staff might not be able to wait for you if you are delayed, in this case the property will charge a GBP 20 fee and reschedule a different time.
Please note for late check out after 11:00 extra fees apply. Please contact the property in advance for late check out. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of GBP 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.