Policies of GREY PEARL @PRATO DELLA VALLE
Check-in15:00 - 20:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
4 children under 3 years stay free of charge when using existing beds.
4 children from 3 to 18 years are charged EUR 20 per night when using existing beds.
Up to two older children or adults are charged EUR 25 per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of total guests in a room is 8.
There is no capacity for cots in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, CartaSi. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform GREY PEARL @PRATO DELLA VALLE in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. A damage deposit of EUR 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. A surcharge of EUR 20 applies for arrivals from 20:00 until 22:00. From 22:00 until 00:00, late check-in costs EUR 40. All requests for late arrival are subject to confirmation by the property.