Policies of Carlone
Check-in16:00 - 19:00 hours
Check-out09:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 16 years stays free of charge when using existing beds.
All further older children or adults stay free of charge for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that extra fees apply for arrivals outside check-in hours:
- EUR 20 for arrivals from 19:00 to 21:00
- EUR 30 for arrivals from 21:00 to 23:00
- EUR 50 for arrivals after 23:00
If you plan to leave the accommodation before 08:30, a EUR 30 extra fee applies.
Please note that arrivals and departures on Sundays are possible for an extra fee of EUR 50.
Please note that bed linen and towels are not included in the price. Rental is possible for an additional fee, but must be requested at the time the reservation is made.
Credit card details will be requested upon arrival for the security deposit. Please note that the agency does not accept cash deposits, only credit card deposits can be accepted. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Carlone in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 700 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.