Policies of Madrid SmartRentals Chueca
Check-in15:00 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 2 years stays free of charge in a child's cot/crib.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
GroupsWhen booking for more than 8 persons, different policies and additional supplements may apply.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that late check-in between 00:00 and 02:00 carries a EUR 25 surcharge, which must be paid upon arrival.
Please note that check-in is not possible after 02:00, unless confirmed in advance by the property.
The hotel reserves the right to pre-authorise the credit card before arrival.
Please note that payment is made upon arrival.
American Express is not accepted as a method of payment.
Towels and bed linen are included.
A free weekly cleaning service is provided for stay longer than 6 days. An extra cleaning service is available upon request at an extra cost.
Please note that it is not allowed to hold parties in the property.
Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Madrid SmartRentals Chueca in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.