Policies of Private Apartments - The South Kensington Collection
Check-in15:00 - 19:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
This property will not accommodate hen, stag or similar parties.
A damage deposit of GBP 800 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Private Apartments - The South Kensington Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Upon booking, the property will contact guests with further information regarding the check in arrangements, the meeting address and house rules by email after booking.
Please inform the property of your expected arrival time in the Special Request box in the booking process.
All guests are required to show a photo ID upon check-in. The credit card used at the time of booking must be present at check-in and must match the name on the photo ID.
Please note a security deposit of GBP 800 is required upon arrival and will be refunded upon check-out, subject to a damage inspection of the the accommodation.
All check-ins after 19:00 on the date of arrival has to be confirmed with the property beforehand. Check-in after this time cannot be guaranteed if not confirmed by the property.
Please note, the following additional fee applies for late check-in after 19:00:
- GBP 30 from 19:00 to 20:59
- GBP 50 from 21:00 to 22:59
- GBP 80 from 23:00 to 00:59
- GBP 100 after 1:00 AM
Kindly note the accommodation is accessible via stairs only. Therefore it may not be suitable for guests with mobility impairment.
Please note that stag, hen and other parties are not permitted. Loud music, parties and smoking are prohibited within the property due to their strict non-party policies. Pets are also not permitted.
Guests must be aged 21 or over, or accompanied by a responsible adult.
Please note that all Special Requests are subject to availability and additional charges may apply.