Policies of Cleveland Apartments
Check-in15:00 - 20:00 hours
Check-out05:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years are charged GBP 15 per night for children's cots/cribs.
All children under 16 years are charged GBP 35 per night for extra beds.
All further older children or adults are charged GBP 35 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A damage deposit of GBP 150 is required. The host charges this 14 days before arrival. You should be reimbursed within 14 days of check-out.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Cleveland Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property is located in a residential area and guests are asked to refrain from excessive noise.
The property and public areas within the building are strictly non-smoking. A charge of GBP 370 applies if guests violate this rule.
The number of guests staying in the property must not exceed the number of guests included in the booking. If additional guests are found to be staying in the property, a surcharge of GBP 40 per person, per night is applied. Alternatively the property may cancel the booking and you may be asked to leave without refund. Visitors and third party bookings are not permitted.
Early or late check-in/check-out is subject to availability and additional charged apply. Payment is required in advance, prior to arrival.
The property offers a meet and greet service for check-in, please inform the property of your expected time of arrival at least one hour prior to arrival.
Rates include provision of linen and towels, weekly cleaning of the Property and a weekly change of linen provided by the Company. Additional cleaning will incur additional charges.
A breakfast pack can be provided for arrival and costs GBP 30.
Please contact the property to make arrangements for the airport transfers.