Policies of Residentas São Pedro
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years stay free of charge for children's cots/cribs.
All children under 12 years stay free of charge for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Diners Club, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that from the 1st of January 2016 a city tax of EUR 1 per person, per night is not included in the total price and should be paid on site. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 7 per guest.
Please note that 100% of reservation will be charged via credit card 3 days before the arrival. Non-refundable rates will be charged any time after the reservation.
Please note that for reservations of more than one apartment and/or more than 4 guests, a security deposit of EUR 50 per guest will be charged at check-in. This will be charged in the provided credit card or payable in cash at check. This amount will be refunded if no damages are made to the property
Please note that Residentas São Pedro does not feature a reception.
Please let Residentas São Pedro know your expected time of arrival in advance. The check-in is performed in person by a Residentas São Pedro\'s team member from 09:00 until 18:00. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
For check-ins after 18:00, guests will be provided with access codes and all necessary information to check-in themselves.
Residentas São Pedro provides a complimentary luggage storage service, from 09:00 to 18:00.
The property will contact guests after booking to provide any further instructions.
The cleaning of the apartment at the end the stay is also included in the price. Guests can request an extra cleaning service during their stay, at an extra cost of EUR 20.
An airport shuttle service between the airport and the apartment is available at an extra fee. Please contact the property directly for more details.
Guests can also take the Metro from the airport to the Restauradores stop and then catch the Glória Lift to the top of the hill, which is a 1-minute walk from the property.
Guided tours and interpreter guide can also be arranged, at an extra cost. Please inform Residentas São Pedro in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.