Policies of Pena Houses
Check-in16:00 - 21:00 hours
Check-out07:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 6 years stays free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All children under 6 years stay free of charge for extra beds.
All further older children or adults are charged EUR 15 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that from the 1st of January 2016 a city tax of EUR 1 per person, per night is not included in the total price and should be paid on site. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 7 per guest.
Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.
If you expect to arrive outside check-in hours, please inform the property in advance.
Final cleaning is included.
Please note that the prepayment of 50% of the total reservation amount must be paid on the day of booking, via bank transfer. After booking, you will receive an email from the property with ipayment procedures and key pick-up instructions
Please note that a deposit of 30% of the total reservation amount must be paid on arrival. This will be returned at check-out, subject to a damage inspection. Please inform Pena Houses in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. License number: <strong>APARTAMENTOSUPERIOR-4302/AL;APARTAMENTOSTANDARD-4282/AL;APARTAMENTODUPLEX4294/AL</strong>