Policies of Residenz an der Burg by Kaprun Rentals
Check-in16:00 - 19:00 hours
Check-out08:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for cots in the room.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Maestro, PayPal, iDeal. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A refundable deposit will be charged on day of arrival. The tourist tax will be deducted from this deposit.
Guests will receive an e-mail with a link, which will enable them pay a 30% deposit through Visa or MasterCard, Paypal or iDeal.
Please note that the security deposit will be refunded within 2 to 3 days after check-out.
Please note that check-in after 19:00 is only possible if requested in advance. A damage deposit of EUR 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the check-in and key-collection take place at: Wilhelm Fazokas Strasse 15- A, 5710 Kaprun.