Sustainability initiativesGuests have the option to reuse towels, Guests can opt-out of daily cleaning service, Water cooler/dispenser, Have you removed, or never offered, all plastic stirrers?
Cleanliness & disinfectingUse of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safetyPhysical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
Safety featuresStaff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Process in place to check health of guests
Physical distancingContactless check-in/check-out, Cashless payment available, Physical distancing rules followed