Policies of Surfers Beach Holiday Apartments
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years are charged AUD 6 per night for children's cots/cribs.
All children under 16 years are charged AUD 30 per night for extra beds.
All further older children or adults are charged AUD 30 per night for extra beds.
The maximum number of extra beds in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that for bookings including children under 18 years of age, at least 1 guest must be a parent or legal guardian. You must show a valid photo ID and credit card upon check-in.
Please note you cannot check in prior to 14:00 and luggage storage facilities are not available.
Please note that reception hours are Monday to Friday 9:00-17:00.
If you expect to arrive outside reception opening hours, please inform Surfers Beach Holiday Apartments in advance, using the contact details found on the booking confirmation.
Please note that Surfers Beach Holiday Apartments may require an AUD $400 credit card or debit card bond upon check-in.
Please inform Surfers Beach Holiday Apartments of your required bedding configuration using the contact details found on the booking confirmation. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.
Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual \"Schoolies Week\" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.
Please note that this property has a \'No Party Policy\'.
Please note that car parking is limited to 1 parking space per apartment. A damage deposit of AUD 400 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.