Policies of Saint Germain at Cancun
Check-in15:00 - 20:00 hours
Check-out11:00 - 12:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to two children under 12 years stay free of charge when using existing beds.
All further older children or adults are charged USD 25 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
All deposits can be paid through PayPal, Bank transfer or direct deposit and details will be provided at the time of reservation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Saint Germain at Cancun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. This property will not accommodate hen, stag or similar parties. This property is located in a residential area and guests are asked to refrain from excessive noise.