Policies of Old City Gem
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
There is no capacity for cots in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
In the event of an early departure, the property will charge you the full amount for your stay. Please inform Old City Gem in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. A surcharge of 10 EUR applies for arrivals outside check-in hours (after 22:00), to be paid at check-in. All requests for late arrival are subject to confirmation by the property.