Policies of Redgum Hill Country Retreat
Check-in14:30 - 20:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to three children under 16 years are charged AUD 50 per night when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.
Please note that there is a 2.5% charge when you pay with a credit card.
Please note that this property requires a refundable AUD 250 bond upon check in to cover any damage to the property. This amount will be refunded after inspection of the accommodation upon check out.
Please advise the property of the number of guests staying in each villa. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. A damage deposit of AUD 250 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.