The property has only one private parking space, available upon prior request and subject to confirmation by the property. Relais San Lorenzo is located in the heart of Lucca’s historic centre, within the city’s Renaissance walls. It offers an elegant and intimate stay in a refined setting, ideal for experiencing the charm and atmosphere of the old town. Guests arriving by car may temporarily access the property to unload luggage. The vehicle plate number can be provided at check-in to allow access to the limited traffic zone (ZTL), in accordance with local regulations. Check-in is by appointment only. Guests are kindly requested to inform the property in advance of their expected arrival time. A surcharge of EUR 20 applies for late check-in. The latest possible check-in time is 22:00. The property does not have a 24-hour reception. A member of staff will welcome guests at the agreed time and provide the keys. Special requests are subject to availability and may incur additional charges.Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.