Guests will be contacted with booking arrival information, so are advised to provide an updated personal direct email address and contact number as part of the booking process. Bookings with at least 7 days in advance and for a minimum of 7 nights, will receive a free airport pickup service (maximum 4 guests) and continental breakfast is free for the first day, subject to availability and by prior arrangement. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation. Please note that check-in before 15:00 or after 18:00 will incur a surcharge from GBP 45 to GBP 75, depending on arrival time. Booking processing fees will apply to all bookings. Please note that late check-out will incur a surcharge from GBP 45 to GBP 75 depending on departure time. This property uses bank transfer as its main payment method. Please note that as part of security checks My-Places requires the card holder to be present at check-in, in order to verify the card details supplied at the time of booking. Please note that due to the COVID pandemic we are requesting important information be sent to us digitally, this is to speed up our check-in process and cut down on contact. A nominal fee will be added to your invoice for cleaning fees, these fees are variable and are based on length of stay and size of the room. For health and safety purposes, rooms are extensively cleaned and disinfected before the arrival of all guests. This is to help prevent the spread of COVID and as such, additional rooms should be reserved prior to arrival if required. If the guest number is less than the full capacity of the property, we reserve the right to lock away the rooms with the excess beds and make available only enough beds for the guest number which has been booked and paid for. Optionally, we can leave the rooms opened for an additional charge. Please be advised that upon receiving your booking we will take up to approximately 30% of the total cost, from the card provided without further notice. This is part of our processing procedure in order to secure the property for your stay. The outstanding balance can be made via bank transfer within 7 days before arrival.