Please review the house rules carefully and notify the property owner once you have accepted them. This confirmation must be completed prior to your check-in. Don’t be alarmed by the house manual or the rules! They’re simply here to ensure everyone has a safe, respectful, and enjoyable experience. All we ask is that you treat our place with the same care and respect you'd give to something you truly value. If you’re someone who takes care of the spaces you occupy and respects others’ property, you’ll feel right at home—we’ll get along just fine! But if you tend to disregard rules or are careless with someone else’s belongings, then honestly… this might not be the right fit. These guidelines exist not just to protect the space but also to protect you as a guest—ensuring a clean, functional, and peaceful environment for your stay. We want you to feel comfortable, enjoy your stay, and leave with great memories. So, let’s keep things kind, clean, and respectful. Airbnb Apartment-House Manual, Policy & Rules-Apartment Access •This unit is a private apartment with its own entrance at the front of the house. •Rental applies only to the apartment described in the listing and does not include the entire house. •When you check in, you’ll receive your door code directly from Airbnb. Check-In / Check-Out • Check-in: After 2:00 PM | Check-out: 11:00 AM • Late check-out: $100 fee • ID Required: Upload a valid photo ID via Airbnb 2 days before arrival. Internet: Wi-Fi Username: Calouvar | Password: posted on the fridge and bedroom nightstands. • Please help us save energy by turning off lights when you leave the apartment. Non-Smoking / Drugs / Vaping •Strictly prohibited inside the apartment, outside, in the backyard, and within 50 feet of the property. •Violations will result in: • $300 fine • Immediate eviction without refund • Deposit retention for deep cleaning • Additional charges for damages (burns, stains, odors, etc.) Contact & Support Please notify us within the first 24 hours of your stay if you notice anything unexpected in the apartment so we can assist promptly. During your stay, always contact us first through the Airbnb app. If I don’t respond within 90 minutes (between working hours 8:00 a.m. and 8:00 p.m.) Please try calling me. Refund Policy We cannot provide refunds or compensation for cancellations or for failure to read or follow house rules, such as bringing in pets, having unregistered or additional guests, visitors, or leaving minors without a registered adult on the day of arrival. Violations will result in Immediate eviction without refund. • No refunds after booking confirmation or on the day of arrival. • We are not responsible for weather conditions, missed or canceled flights, or personal/health-related issues (including COVID-19). • Travel insurance is offered before confirming your reservation — we strongly encourage you to purchase it for your own protection. Weather Policy Colorado weather can be unpredictable — sunshine one minute, snowing the next! Please note that adverse conditions such as rain, wind, snowstorms, wildfires, hurricanes, earthquakes, or other natural events are completely beyond our control. •We cannot provide refunds or compensation for weather-related issues, travel disruptions, or failure to read or follow house rules, whether these occur before or during your stay. Heating & Cooling (Winter Season Update)!! – Please Read Before Arrival • Just a quick note and update about the temperature adjustment: The main thermostat is inside my home, not in the Airbnb unit, so the main house and Airbnb apartment share the A/C and heating. Here’s what you need to know: winter is officially here, and for safety reasons, the A/C has been turned off for the season to prevent frozen pipes. It will stay off until next summer. The winter season in Denver usually runs from mid-October through mid-May. • Please Note That There Is No Individual Thermostat Inside the Apartment Airbnb Unit. • The apartment has vents you can open or close fully or partially to adjust the airflow if it feels too warm or too chilly. • While the unit is equipped with automatic heating and air conditioning that runs 24/7, I can adjust the thermostat warmer in winter and cooler in summer remotely to ensure your comfort. • Too cold? Extra blankets are provided. (I can always set the thermostat a little warmer in winter) • If you prefer cooler air in winter, we can provide an electric stand fan — send us a quick message! • The heating system will stay on automatically 24/7 to protect the property. • Please understand we can't turn off the system heating completely in winter. Please be considerate — we aim for comfort for everyone in the house, so extreme temperature requests aren’t possible. Alexa & Smart Lights Welcome to Your Smart Airbnb Experience! Here’s how to use them: The bedroom tree lamp, entrance lights, living room lights, and bathroom fan/light all connect to Alexa. • Just say: “Alexa, turn on/off the light tree.” • “Alexa, turn on/off the entrance lights. • “Alexa, turn on/off the living room lights.” • “Alexa, turn on/off bathroom light. Bathroom Light & Fan: To turn on/off the bathroom light and fan, gently tap the power icon. A light touch is sufficient—please do not press hard. • Music & More Alexa speakers are in the living room and bathroom. Say: “Alexa, play [artist/song]” to vibe anywhere—even in the bathroom! You can also ask Alexa to check the weather, answer questions, or control the lights. Need Help? Message us anytime if you’d like a walkthrough of the smart features. Comfort & Amenities • Bedroom: Queen-sized bed • Living room: Queen sofa bed with inflatable mattress layer • Extra Blankets: You’ll find a navy queen-size blanket and a cozy, thicker gray one stored inside the ottoman at the foot of the bed. If you’d like more, just let us know — we’re happy to bring extra! • Suitcase stands in the entrance closet, a rolling clothes rack under the bed • Smart TV, high-speed Wi-Fi, Alexa-enabled lamps • Coffee & tea bar in bohemian nook • Fully equipped kitchen with essentials, including a filtered water dispenser in the refrigerator • Workspace: A blue desk with a rolling stool sits under the TV. Need a full chair? Just ask—we’ll provide one. Sofa Bed Setup: 1. Pull the sofa bed fully open. 2. Find the zipper at the bottom left (under the sheets). 3. Inside is an inflatable mattress for extra comfort. 4. The pump is stored in the furnace room (ask me to get it for you). 5. Inflate, zip back, and you’re good to go! Extra sofa bed blankets are kept locked—just let me know if you’d like them prepared in advance. Guest & Visitors • Only registered guests listed on the reservation may enter the apartment. • All guests must provide a valid photo ID through the Airbnb messenger application. • No visitors, parties, or events allowed. Unauthorized guests are considered trespassers and may result in: • Immediate cancellation of your reservation • No refund • Police involvement, if necessary • For insurance and Airbnb policy reasons, ONLY the guests listed on the reservation are allowed inside the property. This helps protect from liability issues, ensures compliance with the insurance coverage, and prevents unauthorized visitors from causing potential damage. •Security cameras monitor exterior areas to confirm compliance. •If complaints are received from neighbors or residents regarding you or any member of your group violating these rules, we reserve the right to cancel your reservation. This policy ensures a peaceful and enjoyable environment for all guests and neighbors. •Minors are not permitted to make or hold a reservation. Guests under the age of 18 may only stay at the property if accompanied by their parents(s) or legal guardian(s), who must also be listed on the reservation. •Noise: Please respect neighbors. Keep noise low, especially before 8:00 AM and after 11:30 PM Damages, Liability & Property Guests have sole, unsupervised use of the property, including microwave, stove, and refrigerator facilities. By staying at Rocky Mountain Retreat (Maria de Lourdes Vargas Property), guests agree that the owner will not be held responsible for any damage, fire, accidents, injuries, theft, vandalism, or loss of personal property or vehicles, or any other casualty occurring on the property or its surroundings. Guests also agree not to make any claims against the property owner for such incidents. All minor children must be supervised at all times, and minors are not permitted to consume alcohol on the property. •Guests are responsible for any damage, missing items, or misuse, including amounts exceeding the security deposit. •Illegal drug use, firearms, or underage drinking will result in immediate eviction with no refund. • The property owner, management, or association does not insure guests’ personal property and vehicles. Guests assume all risk for loss, damage, or theft while on the premises. •Travel insurance is offered before confirming your reservation — we strongly encourage you to purchase it for your own protection HEAT DAMAGE POLICY & GARBAGE DISPOSAL •No garbage disposal. Use the sink strainers and place all food waste in the trash. •Heat-resistant mats are required for all hot items, including pots, pans, and hair tools. •The kitchen and bathroom countertops are made of heat-sensitive quartz. •Do not place hot items directly on the countertops. •Placing hot items on quartz can cause cracks or permanent heat damage. •Any countertop damage will be charged to the guest. No exceptions. Kitchen: Kindly Request Ventilation While Cooking •If cooking regularly, curry, fish, etc, please!! Open the 2 living room windows for ventilation to prevent lingering odors. This will help prevent the smell from penetrating the furniture. Bathroom & Plumbing Guidelines This is a beautifully remodeled 1947 home. While the plumbing functions properly, the original sewer system is still in place. •DO NOT flush anything other than human waste. This includes toilet paper, tissues, paper towels, feminine hygiene products, wipes, or any trash. •All paper and waste must be disposed of in the trash can provided. •Important Notice & Consequences and why this matters: Improper use of the toilet can cause severe clogs and damage to the main sewer lines. In the past, a guest flushed an excessive amount of paper at once, which resulted in $9,500 in sewer line repairs. •If these rules are not followed and the main sewer lines become clogged, the guest will be fully responsible for all repair costs. •To avoid plumbing failure and costly repairs, these guidelines are mandatory and must be followed at all times to keep the home functional and comfortable for everyone. •For your safety, always keep the shower curtain inside the shower pan to prevent leaks and slips. Essentials • Please remember that you are renting a private listing, not a hotel room. For your convenience, some essentials may be provided for you upon arrival. These items, such as spices, cooking oil, toilet paper, bathroom soap, etc., are a start-up kit and may not last for your entire rental period. We recommend you bring your own. • We provide you with fresh towels and bedsheets that have been thoroughly disinfected using Clorox, vinegar, and baking soda to ensure the highest level of cleanliness. • For makeup removal, we kindly ask that you use the conveniently provided FREE package or purchase additional disposable makeup wipes available for $3.00 per pack. This helps us avoid permanent stains and maintain the quality of our towels. Cleaning • We ask all guests to properly use, operate, and safeguard the premises, including furniture, appliances, and all electrical and plumbing fixtures. • The rental fee includes a standard cleaning service, which covers changing and washing sheets and towels, and cleaning bathrooms, bedrooms, and kitchen floors at checkout. • Excessive mess, missing items, damage, or permanent stains to towels or linens (including blood stains) will incur a fee of $250+ charge. Security deposits may be retained to cover such costs. Trash Disposal • Trash may bring ants and other pests in. • Please leave all food inside the refrigerator, and all doors and windows closed to avoid ants and mosquitoes entering the listing. • For your convenience, a large trash bin is located outside the apartment on the North side. You may use it when your kitchen bin is full or to dispose of all trash at the end of your stay. Keys & Door Codes • Guests are responsible for lost, damaged, or misused keys/codes. Replacement cost: $150–$200. Pet Policy — No Pets Allowed We love animals, but unfortunately, we cannot accommodate them. As this is my primary and only home, pets cannot be accommodated due to my asthma and severe allergic reactions to pet hair and dander. Please note this is a strict health requirement, not a preference. I truly love animals—but unfortunately, my allergies make it impossible to host them on the property. Violations will result in Immediate eviction without refund. Local Recommendations In your Airbnb app, go to Arrival Guide, then click Guidebooks. There you’ll find suggestions for nearby restaurants, cafes, and fun activities to enjoy during your stay. ▪-Laundry services 5 min away. (Just Google it!) Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Es necesario realizar el pago antes de la llegada a través de transferencia bancaria. El alojamiento se pondrá en contacto contigo después de reservar para darte las instrucciones. Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales. Gestionado por un particular